Order Information

1. How Do I Place My Order?

Ordering online from mepsking.com is easy! When viewing an item, simply select the model, choose attributes and quantity desired and then click "ADD TO CART". Once you have your desired items in your cart, simply click the "CHECKOUT" button. You will then be prompted to either log in to your account or to create a new account. Next, you will be directed to complete the shipping address and shipping method, leave your requirements if have, enter any Promo Code that you want to use to lower the price if has any, and input a value you want to declare.

2. Can I Order via Smartphone or Tablet?

Yes! Our website is compatible with computers, phones, tablets and everything in between.

3. How Long Can Items Be Stored in My Shopping Cart?

If you do not delete it, it will be stored there.

4. Can I Cancel or Modify the Order I Just Placed?

It is possible to cancel or modify your order only if the item has not been sent out. Please contact us via our customer support email at online@mepsking.com. We process orders very quickly, so changes and cancellations cannot always be fulfilled.

5. How Will I Know If My Order is Successfully Placed?

Upon completing your checkout, an email confirmation containing your order number will be sent shortly. If you don't find it in your inbox, please check your junk mail folder. If you still haven't received an email, kindly reach out to us online@mepsking.com.

6. When Will I Receive My Refund or Coupon Credit After Canceling My Order?

If the order has been paid for, you will receive the refunded coupon and/or credit about 3 working days after contacting our customer service team at online@mepsking.com and receiving confirmation.

If the order has not been paid for, you will receive the refunded coupon and/or credit immediately after contacting our customer service team at online@mepsking.com and receiving confirmation.

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